Privacy Policy

This Privacy Policy explains how General Informatics LLC (“we,” “us,” or “our”), which operates ChatYourSite at chatyoursite.com, collects, uses, and protects information when you visit our website, use the interactive demo, or submit a request. By using the site, you agree to this policy.

Information we collect

Information you give us

When you submit the request form, we collect the details you provide: your website address, your name, your email address, what matters most to you, your site’s approximate monthly traffic, and any optional notes you add. We use these to respond to your request.

Demo conversations

If you use the interactive demo assistant, the messages you type are sent to a third-party AI provider that generates the replies on our behalf, along with a randomly generated session identifier so the assistant can keep track of your conversation for that session. We don’t use demo conversations to build a profile of you. Please don’t enter sensitive personal information in the demo.

Information collected automatically

Like most websites, our servers and hosting provider log basic technical data such as your IP address, browser type, the pages you request, and timestamps. We use your IP address briefly to rate-limit submissions and protect the form from spam and abuse. We store your light/dark theme preference locally in your browser; it is not sent to our servers. We do not use advertising or analytics cookies or third-party trackers.

How we use information

• To respond to your request and, if we move forward, to build, install, and run your assistant.
• To operate, secure, and improve the website and the demo.
• To prevent spam, fraud, and abuse, and to keep the site reliable.
• To comply with legal obligations.

We do notsell your personal information, and we don’t use it for third-party advertising.

How information is shared

We share information only as needed to run the service:

• Service providers. We use third parties to host the site, deliver email (so your submission reaches us), and power the demo assistant. They process data on our behalf.
• Legal and safety. We may disclose information if required by law or to protect the rights, property, or safety of our users, the public, or us.
• Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction.

Data retention

We keep request submissions for as long as needed to respond to you and for ordinary business records, then delete or anonymize them. Demo conversations are short-lived and used to power your demo session. You can ask us to delete your information at any time.

Your choices and rights

You can ask us to access, correct, or delete the information you’ve given us, or ask a question about this policy, by emailing info@chatyoursite.com. We do not sell or share your personal information (including for cross-context behavioral advertising), so there is nothing to opt out of. Depending on where you live (for example, the EEA, the UK, or California), you may have additional rights over your personal information — such as the right to know, access, correct, and delete it, and not to be treated differently for exercising those rights — and we will honor valid requests as required by applicable law.

Security

We use reasonable technical and organizational measures — including encrypted connections (HTTPS) — to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

International users

We operate from the United States. If you access the site from elsewhere, you understand that your information will be processed in the United States, where data-protection laws may differ from those in your country.

Children’s privacy

The site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.

Third-party links

Our site links to other websites — for example, live examples and our parent company, General Informatics LLC. We are not responsible for the privacy practices of those sites; their own policies govern.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and we will provide more prominent notice if the changes are material.

Contact us

Questions about this policy or your information? Contact General Informatics LLC, which operates ChatYourSite, at info@chatyoursite.com.